Contents

1st Task Communications 2

Answer 1 2

Horizontal and vertical flow of communication 2

Horizontal flow of communication: 2

Vertical flow of communication 2

Answer 2 2

The examples of horizontal communication 2

Answer 3 3

The examples of vertical communication 3

Answer 4 4

Examples of use of communication structure and techniques 4

2nd Task 5

Answer 1 5

Information management and risks 5

Risks associated with new computer system 5

Answer 2 5

Risks that could harm office computers 5

Answer 3 6

Risks that could harm the business 6

Mitigation strategies 6

3rd Task 7

Answer 1 7

Ethical issues 7

Answer 2 7

Ethical Practices 7

Answer 3 8

Behaviour of the staff 8

Activities: Prohibited 8

4th Task Business Information and Recommendations 8

Recommendations 8

References 8