Introduction 4

History & Type of Ownership 4

Financials 4

Vision & Mission 4

Products/Services 4

Core Values 5

Sustainability Challenge 5

a) 5

Five challenges faced by Fonterra related to quality and performances are: 5

b) 6

Data and People Management of Fonterra 6

Problems 6

Quality, Trust and Traceability System 6

Issues 7

c) 7

Four ways to overcome the challenges and issues are as given below, 7

Continuous Improvement 7

a) 7

5 initiatives taken by the organization Fonterra are as given below, 7

b) 8

The tools which could be used to improve the sustainability operations of an organization Fonterra. 8

1. Kaizen 8

2. Kanban 9

3. PDCA Cycle 9

4. Just in Time 9

5. 5 Whys 10

Conclusion 10

References 12